User's guide
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User's guide

Contents

  • General information
  • Configuration
    • Company data
    • Departments data
    • Staff data
    • Support Categories
  • IT Support
    • Create a Ticket
    • Tracking Tickets
  • IT Support Administration
    • Assigning a Ticket
    • Additional information for ticket administration
    • Send emails manually
    • Closing ticket
  • Notifications
    • Email Templates
    • Assign emails to status
    • Send emails manually
  • Setting up privileges and access 
    • Access in module "IT Support"
    • Access in module "IT support Administration"
    • Managing users
  • System




























    / IT Support /