Open Business Solutions EOOD
Last updated: 2026-03-01 [YYYY-MM-DD]
Open Business Solutions EOOD ("Open Business Solutions", "OBS2GO", "we", "us", "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect personal data when you:
visit our website www.obs2go.com
use our cloud ERP platform OBS2GO
communicate with us
interact with our services, products, and events
This policy complies with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
The data controller responsible for processing personal data is:
Open Business Solutions EOOD
Elovitsa 48
Sofia, Bulgaria
Email: [email protected]
The type of personal data we collect depends on how you interact with our website and services.
You may provide personal data when you:
create an account
request information about our services
contact support
subscribe to newsletters
register for webinars or events
apply for employment
This may include:
name
email address
phone number
company name
job title
billing information
communication preferences
When you visit our website or use our services, we may collect certain technical information automatically, such as:
IP address
browser type and version
device information
operating system
language settings
pages visited
session duration
referring website
time and date of visits
This information helps us operate and improve our services.
When you use the OBS2GO platform, we may collect technical usage data such as:
number of users
session activity
system performance data
IP address
system version
operating system
This information is used to:
maintain service reliability
verify license compliance
improve product functionality
monitor system security
Usage data is processed primarily in aggregated or anonymized form.
We use personal data for the following purposes:
creating and managing user accounts
processing service requests
providing customer support
delivering the OBS2GO platform
communicating with customers and partners
processing payments and subscriptions
managing contracts
analyzing system performance
improving user experience
developing new features
With your consent, we may send:
newsletters
product updates
event invitations
marketing communications
You may opt out at any time.
We may process personal data to:
comply with legal obligations
prevent fraud or abuse
protect system security
enforce contractual rights
We process personal data under the following legal bases under GDPR Article 6:
Contractual necessity
Processing required to provide our services or fulfill contractual obligations.
Legitimate interest
For example:
improving services
ensuring security
managing customer relationships
Consent
For marketing communications, newsletters, or optional services.
Legal obligations
Where required by applicable laws or regulations.
We do not sell or rent personal data.
We may share personal data with:
Trusted suppliers that help us operate our services, such as:
cloud infrastructure providers
payment processors
analytics providers
support platforms
These providers process data only on our instructions and under contractual safeguards.
Where necessary to provide services requested by you.
Where required by law, court order, or regulatory obligations.
Personal data may be processed within the European Union or transferred to countries where our service providers operate.
When transfers occur outside the EU, we ensure appropriate safeguards such as:
Standard Contractual Clauses (SCCs)
GDPR-compliant contractual protections
We retain personal data only for as long as necessary to fulfill the purposes described in this policy.
Retention periods may depend on:
contractual requirements
legal obligations
dispute resolution requirements
When personal data is no longer required, it will be securely deleted or anonymized.
You have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you.
You may request correction of inaccurate or incomplete data.
You may request deletion of personal data where legally permitted.
You may request limitation of data processing under certain circumstances.
You may request your data in a structured, machine-readable format.
You may object to processing based on legitimate interests.
Where processing is based on consent, you may withdraw consent at any time.
To exercise these rights contact:
If you believe your data is not handled properly, you may lodge a complaint with the relevant supervisory authority.
In Bulgaria this is:
Commission for Personal Data Protection (CPDP).
Our services and websites are not intended for children under the age of 16, and we do not knowingly collect personal data from children.
Our website uses cookies and similar technologies to:
ensure website functionality
analyze website traffic
improve user experience
For detailed information, please see our:
Cookie Policy
https://www.obs2go.com/en/cookie-policy
We implement appropriate technical and organizational measures to protect personal data, including:
encrypted communications (HTTPS)
access controls
secure infrastructure
system monitoring
Despite these measures, no internet transmission or storage system can be guaranteed 100% secure.
We may update this Privacy Policy from time to time.
When updates occur we will revise the “Last updated” date.
Material changes may be communicated through our website or services.
If you have questions regarding this Privacy Policy or our data practices, please contact:
Open Business Solutions EOOD
Email: [email protected]